Privacy & Cookie Policy
Effective Date: June 25, 2026 · Last Updated: June 25, 2026
1. Introduction
Sutera Properties LLC (“Sutera Properties,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit suteraproperties.com (the “Site”), engage with our services, or interact with us in any way.
By using our Site, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Site.
2. Information We Collect
Information You Provide
- Contact information: name, email address, phone number, mailing address
- Investment inquiry details: information submitted through contact forms, investor material request forms, or deal room access forms
- Account information: if you create an account or register for investor access
- Communications: emails, messages, or other correspondence you send to us
Information Collected Automatically
- Device information: IP address, browser type, operating system, device identifiers
- Usage data: pages visited, time spent on pages, referring URLs, click patterns
- Location data: approximate geographic location based on IP address
- Cookies and tracking technologies: as described in the Cookie Policy section below
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide requested investor materials
- Process and manage investment-related communications
- Improve and optimize our Site and services
- Send relevant updates about investment opportunities (with your consent)
- Comply with legal obligations and regulatory requirements
- Protect against fraud and unauthorized access
- Analyze Site usage to improve user experience
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: hosting, analytics, email, and CRM platforms that assist our operations
- Professional advisors: attorneys, accountants, and financial advisors as needed
- Business partners: co-investment partners or joint venture participants, only as necessary to process investment inquiries
- Legal requirements: when required by law, regulation, legal process, or governmental request
- Business transfers: in connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
6. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access: request a copy of the personal information we hold about you
- Correction: request correction of inaccurate or incomplete information
- Deletion: request deletion of your personal information
- Opt-out: unsubscribe from marketing communications at any time
- Data portability: request your data in a portable format
To exercise any of these rights, please contact us at art@sutera.co.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, understand how you use the site, and improve your experience.
Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the Site to function properly (e.g., security, session management, cookie consent preferences) | Session / 1 year |
| Analytics | Help us understand how visitors interact with our Site (e.g., Google Analytics). Data is anonymized where possible. | Up to 2 years |
| Marketing | Used to deliver relevant content and measure ad effectiveness (e.g., remarketing pixels, social media tracking) | Up to 2 years |
Your Cookie Choices
When you first visit our Site, a cookie consent banner allows you to:
- Accept All: enable all cookies including analytics and marketing
- Reject: allow only essential cookies required for the Site to function
- Manage Preferences: choose which categories of cookies to enable or disable
You can change your cookie preferences at any time by clearing your browser cookies and revisiting the Site, or by adjusting your browser settings.
How to Control Cookies in Your Browser
Most browsers allow you to refuse or delete cookies through their settings:
- Chrome: Settings → Privacy and Security → Cookies
- Safari: Preferences → Privacy
- Firefox: Settings → Privacy & Security → Cookies
- Edge: Settings → Cookies and Site Permissions
Please note that disabling cookies may affect the functionality of certain parts of our Site.
Cookie Consent Storage
Your cookie consent preference is stored locally on your device using localStorage (key: sutera_cookie_consent). No personal information is transmitted as part of this preference storage.
9. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will promptly delete it.
10. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy & Cookie Policy or wish to exercise your rights, please contact us:
Sutera Properties LLC
Nashville, Tennessee
Email: art@sutera.co
Phone: 615.568.7774